Leak Tracker
Included with ProFor sales teams

Find the sales your team is dropping.

New jobs nobody called. Customers starting work without you. Upsells nobody offered. Quotes that sat. The Leak Tracker finds all four in what your team already does, and hands each one to the rep who should fix it.

buildmapper.ai/app/leaks
Leak Tracker overview: new jobs, accounts gone quiet, missed upsells and quotes, with the week's hand-out
The four leaks

Where sales slip, one tab each.

The overview puts all four in one row and lists what to do first: your customers' new jobs, then quotes that need a follow-up, then the oldest jobs. Every row opens the project, and every count comes from the same pipeline your reps work in.

01 · New jobs

Hand out the week. See who never called.

Every weekly import's jobs in your area arrive with the rep each should go to and the reason. Hand out one, a builder's jobs together, or the whole week. Under it, every job nobody has called or emailed, oldest first, with a Nudge or Assign on each.

  • A job counts as late after 3 days, and only jobs over $500K of build value count. Both are yours to change
  • Contacted means a call or an email logged, or the card moved past New
  • One line per builder, with their jobs underneath
  • Hand-outs land on the rep's pipeline and in their bell
Who gets a job, in order
  1. 1
    The rep who owns the account
    From your customer list, or set by you.
  2. 2
    The rep your customer list names
    Link the name in the list to a teammate once, in Settings.
  3. 3
    The rep who has worked that builder
    Past leads with that builder. Shown as a hint, never as fact.
  4. 4
    The rep who covers that city or type
    Each rep's City, Type and Value filters, set in Settings.
  5. 5
    Next up
    Shared across your reps, lightest load first.
Every job shows the rule that picked its rep. Change any of them before you hand it out.
02 · Customers

Your customer filed a job. Is anyone on it?

The Customers tab reads your customer list against every new permit. The moment a customer starts a new job, it shows here with whether anyone has called them, and beside it every job a customer built in the last year with nobody from your team on it.

  • Starting now: one line per customer, not-contacted first
  • Built without you: the customers whose jobs you were not on, and how many
  • Your customer list stays in one place, and updates as you add to it
  • No list yet? The tab, and every rep's Scout card, asks for one
buildmapper.ai/app/leaks
Customers: your customers who just filed a new job, and the jobs they built without you
03 · Upsells

You won the job. Did you sell the rest?

When a card lands on Won, BuildMapper asks the rep what they supplied. The Upsells tab lines every won job up against the products you sell, in build order, with the follow-ups your reps chose and the ones that came due.

  • Your team's list of products, set once by you
  • A follow-up is chosen by the rep, never assumed. Only those get a date and a reminder
  • A won job nobody tagged is listed, and counts as nothing overdue
  • The sale your rep types is the number, never an estimate
buildmapper.ai/app/leaks
Upsells: every won job against the products you sell, with the follow-ups your reps chose
04 · Quotes

The quote went out. Then nothing.

Most teams quote in their own system, so the Quotes tab reads your pipeline too: a card moved into Quoted is a quote that went out. Each one is due a follow-up 3 days later, or the day after the client opens a BuildMapper quote, until someone calls or emails.

  • Quotes that need a follow-up, with how late each one is
  • Quotes started in BuildMapper and never sent
  • Days from start to sent, week by week, against your target
  • The rep gets it in their bell on the day, and on their calendar if they want it
buildmapper.ai/app/leaks
Quotes: quotes that need a follow-up, quotes waiting to go out, and days from start to sent
For every rep

Their day, waiting in Scout.

Reps don't get another dashboard. When they open Scout, “Your day” is at the top: the three things waiting on them, each with one button that asks Scout to help. The full list is their own Leak Tracker view, with only their work in it.

  • Plan the call, draft the follow-up, get the quote out, plan the upsell
  • Add a job to their pipeline in one tap
  • Add the accounts they look after; their list stays theirs
  • Folds to one line when they just want to ask Scout something
buildmapper.ai/app/scout
Scout's opening screen: Your day, three things waiting on the rep, each with one button
buildmapper.ai/app/leaks
A rep's own Leak Tracker view: only their work, with a Scout button on each row
One Settings drawer

Set it once. The tabs are just the work.

Everything you set once lives behind one button, so the tabs only ever show what needs doing. Your team and roles stay in Settings, one link away.

  • The rules: when a job is late, the smallest job that counts, your call and quote targets
  • Who gets what: each rep's City, Type and Value
  • Your customer list, and the rep names in it
  • Edit team and roles: invite reps, make someone a manager
Owner
Creates the team and holds the subscription. Gets the team view, invites people, sets roles.
Manager
Lands on the Leak Tracker. Sees the whole team, hands out jobs, nudges reps, sets the rules.
Rep
Sees only their own work: their list in Scout every morning, and their own Leak Tracker view.

Common questions.

Four things: a new job in your area nobody on the team has called or emailed, a customer of yours who filed a new job nobody is on, a won job where an upsell came due and nobody offered it, and a quote that went out and was never followed up (or one that was started and never sent). Each one is a real row with the project behind it, never a guess.
Works with

It reads what your team already does.

See every feature →

See what your team dropped this month.

Where sales are slipping, and who should fix it. Bring your customer list to the demo and we'll run your own area on the call.