Every builder who calls or walks in, known before they say their name.
Inside sales works the phone and the counter. BuildMapper gives you the builder's permit history the moment they call, your price list answered in plain English, and one pipeline shared with the outside reps, so a quote from the desk and a visit from the field land on the same lead.
Inside sales, counter sales and customer service staff who quote, take orders and field the calls.
The features that do the most for inside sales & counter.
Every seat includes everything. These are the tools this role opens first, and what each one takes off the plate.
Your price list, answered while they hold
Ask in plain English, get cost, list and margin with the source named. Getting price-shopped? It knows the alternative and the warranty that wins the argument.
See Product Brain
Any builder, looked up in a second
Every permit they've pulled, their active sites and who on your team owns them. The builder on the phone is a known account, not a cold call in reverse.
See Permit Map
One pipeline with the field
A quote from the desk and a visit from the outside rep land on the same lead, with one owner, so two people never chase the same builder.
See Sales Pipeline
Your accounts on new permits
When a regular pulls a permit anywhere you deliver, the account's rep hears first and the desk can see it too.
See Connections
Quotes sent from the desk, accepted online
Branded, tracked, and on the lead the moment it goes out.
See Quotes
- Phoning the yard for a cost
- Quoting a builder the outside rep is already working
- Re-keying a phone quote into the CRM
- Finding out about a regular's new build from the order